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Can I apply to become a Magnum 4D Agent?

Since 1989 the Malaysian authorities have stopped issuing any new agency licenses. We have therefore stopped accepting and processing any new applications.

As a customer, where can I get assistance and support?

Depending on where you are from, you may get assistance from a Magnum 4D Company closest to you. There are 8 Magnum 4D Companies located strategically throughout Malaysia.

Apart from promoting sales in the state(s) under their jurisdiction and providing service and support to their appointed 4D agents, their responsibilities include providing assistance and service to all Magnum customers.

Nationwide Customer Service Hotline
Tel: 603-20708668 (9:00 am to 5:00 pm)
email: webmaster@magnum.my
 

These companies and their addresses and contacts are as follows:

  1. ENE (East Coast) Sdn Bhd (611936-P)
    97, Jalan Tun Ismail, 25000 Kuantan.
    Tel: 609-5142970, Fax: 609-5138418.
    email: enquiry@magnum.my
  2. ENE (East Malaysia) Sdn Bhd (612221-X)
    Lot 25, Jalan P. Ramlee, 93400 Kuching, Sarawak.
    Tel: 6082-245034, Fax: 6082-240929.
    email: enquiry@magnum.my
  3. ENE (Melaka) Sdn Bhd (617599-V)
    332 & 333, Taman Melaka Raya, Off Jalan Taman, 75000 Melaka.
    Tel: 606-2845993, Fax: 606-2830597.
    email: enquiry@magnum.my
  4. ENE (Negeri Sembilan) Sdn Bhd (617235-P)
    No 14, Jalan Era Square 2, Era Square, 70200 Seremban.
    Tel: 606-7621218, Fax: 606-7632052.
    email: enquiry@magnum.my
  5. ENE (Penang) Sdn Bhd (617602-K)
    Lot 3 & 4, Ground Floor, Bangunan Heng Guan, No. 171, Jalan Burma, 10050 Penang.
    Tel: 604-2276371, Fax: 604-2296031.
    email : enquiry@magnum.my
  6. ENE (Perak) Sdn Bhd (618538-K)
    25 & 27, Jalan Hussein, 30250 Ipoh.
    Tel: 605-2416793, Fax: 605-2416237.
    email: enquiry@magnum.my
  7. ENE (Selangor) Sdn Bhd (617174-T)
    19,Jalan Maharajalela, 50150 Kuala Lumpur.
    Tel: 603-21488366, Fax: 603-21441978.
    email: enquiry@magnum.my
  8. M4D (Johor) Sdn Bhd (618551-H)
    84, Jalan Sutera Tanjung 8/3, Taman Sutera Utama, 81300 Skudai, Johor Bahru. 
    Tel: 607-5588910 Fax: 607-5589923; 
    email: enquiry@magnum.my

Apart from these companies, you may also contact our head office as shown below:

Magnum 4D Bhd (132431-D)
Wisma Magnum, 111 Jalan Pudu, 55100, Kuala Lumpur 
Tel: 603-20786233 Fax: 603-20723455 
email: enquiry@magnum.my

 

How do I unsubscribe results from sending to my mobile phone?

To find out more on how to unsubscribe 4D results service, click here to browse to My Magnum Mobile Phone page.

Would Magnum honour winning tickets bought from third parties and pay the prizes accordingly?

There have been numerous cases where unsuspecting customers bought purportedly winning tickets from suspicious individuals at great discounts only to find out later that the tickets they bought were forged tickets.

We strongly advise all our customers not to purchase such “winning tickets” as the risks of becoming victims to such lottery scams are high. The seller usually tells a convincing story why he is not able to claim the prize in person and as such has to sell the “winning ticket” at a great discount.

When confronted with such attempts to claim prizes with forged tickets, Magnum has no alternative but to leave the matter with the police for investigation and, possibly, prosecution.

Always purchase tickets from legal Magnum 4D outlets. You will be guaranteed full payment of all your prize winnings.

 

Who can buy 4D tickets and 4D Jackpot tickets?

Any person who is not forbidden by his religion and is at least 21 years of age can buy 4D tickets and 4D Jackpot tickets.

Where can I buy 4D tickets and 4D Jackpot tickets?

You can buy them at any of the 485 sales outlets located throughout Malaysia except in the states of Terengganu, Kelantan and Sabah. Of the 485 sales outlets, 8 are actually our state offices.

What are the Agency Operating Hours?

The official operating hours of 4D Agents are as follows:

Day of Week Draw Day or Non-Draw Day Open Close
Mon Non-Draw Day 9am 1pm
Tue If Non-Draw Day 9am 5pm
Tue If Special Draw Day 8am 7pm
Wed Draw Day 8am 7pm
Thu Non-Draw Day closed closed
Fri Non-Draw Day 9am 5pm
Sat Draw Day 8am 7pm
Sun Draw Day 8am 7pm

On Non-Draw days such as Monday, Tuesday and Friday, most 4D Agents operate for a shorter hours. However, some 4D agents may choose to operate longer and close only at 7pm.

Thursday is the official rest day, as such most 4D Agents do not operate on Thursday. However, some may choose to open their outlets and they normally operate from 9am to 1pm.

Up to what time can I still buy tickets for a draw?

All draws close at 7pm on their respective draw days. You can therefore still purchase tickets for any given draw as long as it’s before 7pm.

How much can I buy for each 4D number?

To limit its' exposure, Magnum imposes Big and Small limits on each 4D number. For each 4D number, these limits amount to thousands of dollars each per draw. For any 4D number, you can therefore buy as much as you wish until the imposed limits are reached. Once the imposed limits on a 4D number are reached, you can no longer buy tickets for that 4D number irrespective of which 4D outlet you go to.

How much can I buy for each pair of 4D Jackpot numbers?

There is no limit! You can buy as much as you wish for each pair of 4D Jackpot numbers.

Can I buy tickets in advance for future draws?

Yes! Apart from buying tickets for the current draw, you can buy tickets in advance for the next 5 draws. Buying tickets in advance for future draws give you a better chance of securing the 4D numbers you want.

Are all draws open to members of the public?

Yes! All draws are open to members of the public who are aged 21 or above. Admission to the draw auditorium is free.

Can members of the public participate in the draw?

Yes! Any member of the public who is aged 21 or above can participate in the draw. To participate in the draw, you must fill up a short and simple registration form at the waiting area to the draw auditorium. Before the start of the draw, Magnum officers will perform an open ballot to randomly select from those who registered two or more participants.

Is there a dress code in the draw auditorium?

Yes! Only members of the public who are properly attired will be admitted. One may dress casually but shoes are a must. Slippers are strictly prohibited!

Members of the public are also prohibited to bring any hand-carried items into the draw auditorium. These include but do not limit to camera, mobile phone, bags or boxes of any kind, helmet, umbrella, food and drinks. Drinks are provided in the waiting area to the auditorium.

Is there a reward for participating in the draw?

Yes! All selected participants will receive a token sum as a reward.

How often and at what time are draws conducted?

 Every week, the Company conducts three regular draws. These regular draws are conducted on every Wednesday, Saturday and Sunday at 7.00pm sharp.

The Company may from time to time, whenever granted permission by the Treasury Department, conduct Special Draws. These draws are normally conducted on Tuesday and the draw dates are normally chosen to coincide with special occasions such as Chinese New Year, Mooncake Festival, Hungry Ghost Festival etc. Special Draws are also conducted at 7.00pm sharp.

Where are draws conducted?

 All draws are conducted in the draw auditorium on the ground floor of Wisma Magnum at:

Wisma Magnum
111, Jalan Pudu
55100, Kuala Lumpur
Malaysia 
Tel: 603-2078 6233
Fax: 603-2072 3455

How are draws conducted?

All draws are conducted at our draw auditorium which is always open to members of the public. They are conducted by Magnum officers together with members of the public who are randomly selected just before the start of each draw.

Each of the 23 winning numbers is randomly drawn using see-through electromechanical drums. These drums do not require direct human contact as they are electronically controlled and operated by electromechanical motors.

From the start to the finish, it is the selected members of the public that actually draw each and every one of the 23 winning numbers. By pressing a remote control button when instructed by the master of ceremony, they are the ones who activate the drums to allow one ball to be randomly captured by each drum, thereby drawing out the winning number.

Please feel free to come and watch the draw proceedings at our Draw Auditorium at Magnum House, 111 Jalan Pudu, Kuala Lumpur.


 

Where can I find results of the latest draw?

 After each draw, the 4D Results drawn are immediately available through the following channels (click on a link to find out more).

  1. Result display board at the front facade of Wisma Magnum
  2. Free Results at your Fingertips Interactive Voice Response service
  3. Magnum 4D website homepage
  4. Free My4DMail service which delivers results via email to all registered users
  5. SMS Results service
  6. Mobile iPhone app
  7. Mobile Android app
  8. Mobile Java app (Info on the Go)

4D results of each draw are also published in most leading local newspapers on the day after the draw. In addition, results of the 3 most recent draws are available on results display boards at all Magnum 4D outlets.

The telephone numbers of "Results at your Fingertips" facility are given in the table below.

STATE TEL NO.
Selangor 603 2141 6766
Malacca/N. Sembilan 606 282 2266
Johor (J.B./BP) 607 556 3322 

Where can I find results of past draws?

Results of past draws are available through the following channels:

  1. Magnum 4D website's Draw Results section
  2. Free Results at your Fingertips Interactive Voice Response service
  3. SMS Results service
  4. Mobile iPhone app
  5. Mobile Android app
  6. Mobile Java app (Info on the Go)
  7. Results of the three most recent draws are also available on the results display board at all Magnum 4D outlets.

The telephone numbers of "Results at your Fingertips" facility are given in the table below.

STATE TEL NO.
Selangor 603 2141 6766
Malacca / N. Sembilan 606 282 2266
Johor (J.B./BP) 607 556 3322 

Where can I find the winning histories of 4D numbers?

You can retrieve the details of all the prizes ever won since April 1985 by any 4D number through any of the following channels:

  1. Magnum 4D website's  Winning History - 4D section
  2. SMS Results service
  3. Through Mobile iPhone app
  4. Through Mobile Android app
  5. Through Mobile Java app (Info on the Go)

Can I have results automatically e-mailed to me?

Absolutely! We provide a free service called My4DMail that automatically delivers the latest draw results via e-mail to all registered users. The e-mails to the registered users are usually sent within the very day the draw is conducted! To register for this free service, click here.

Can I have results automatically sent to my mobile phone?

Yes! We partner with a number of SMS service providers to provide a SMS-based service that automatically delivers the latest draw results to the mobile phones of all registered users. The SMS message is usually sent out shortly after each draw, thereby giving users of this service almost instant access to the latest draw results! To find out more, click here.

Are prizes paid in cash or in cheque?

Prizes up to RM2,000 are paid out in cash. Prizes exceeding RM2,000 are paid out in cheque. However, our 4D Agents may sometimes make cash payments for claims exceeding RM2,000 if they have sufficient cash at their outlets.

Are prizes subject to personal income tax?

No! All prizes are exempted from personal income tax.

Where can I claim my prizes?

 

Where you could claim your prizes is dependent on the prize amount of your winning ticket. Refer to the table below to determine where to claim your prizes.

PRIZE AMOUNT PAYMENT PERIOD IN DAYS CLAIM FROM
Prizes Up To RM60,000 181 days At any Magnum 4D outlet within the country.
Prizes Up To RM2,000,000 181 days At any Magnum 4D Regional Office within the country* .
Prizes above RM2,000,000 181 days At Magnum 4D Bhd, 111, Jalan Pudu, 55100 Kuala Lumpur**

* There are no limits for prizes claim at any of the 4D Regional office in respect of the 4D Classic tickets.

** This is only applicable to Magnum 4D Jackpot prizesBefore coming to Magnum 4D Berhad to claim your prizes, you are required to make an appointment first. Therefore, kindly call 603-2070 8668 between 9:00am to 5:00pm from Monday to Friday (except Public Holidays) to make your appointment.

Our 8 Regional offices, also known as State Offices, are as follows:

  1. ENE (East Coast) Sdn Bhd (611936-P)
    97, Jalan Tun Ismail, 25000 Kuantan.
    Tel: 609-5142970, Fax: 609-5138418.
    email : enquiry@magnum.my
  2. ENE (East Malaysia) Sdn Bhd (612221-X)
    Lot 25, Jalan P. Ramlee, 93400 Kuching, Sarawak.
    Tel: 6082-245034, Fax: 6082-240929.
    email : enquiry@magnum.my
  3. ENE (Melaka) Sdn Bhd (617599-V)
    332 & 333, Taman Melaka Raya, Off Jalan Taman, 75000 Melaka.
    Tel: 606-2845993, Fax: 606-2830597.
    email : enquiry@magnum.my
  4. ENE (Negeri Sembilan) Sdn Bhd (617235-P)
    No 14, Jalan Era Square 2, Era Square, 70200 Seremban.
    Tel: 606-7621218, Fax: 606-7632052.
    email : enquiry@magnum.my
  5. ENE (Penang) Sdn Bhd (617602-K)
    Lot 3 & 4, Ground Floor, Bangunan Heng Guan, No. 171, Jalan Burma, 10050 Penang.
    Tel: 604-2276371, Fax: 604-2296031.
    email : enquiry@magnum.my
  6. ENE (Perak) Sdn Bhd (618538-K)
    25 & 27, Jalan Hussein, 30250 Ipoh.
    Tel: 605-2416793, Fax: 605-2416237.
    email : enquiry@magnum.my
  7. ENE (Selangor) Sdn Bhd (617174-T)
    19,Jalan Maharajalela, 50150 Kuala Lumpur.
    Tel: 603-21488366, Fax: 603-21441978.
    email : enquiry@magnum.my
  8. M4D (Johor) Sdn Bhd (618551-H)
    84, Jalan Sutera Tanjung 8/3, Taman Sutera Utama, 81300 Skudai, Johor Bahru. 
    Tel: 607-5588910 Fax: 607-5589923; 
    email : enquiry@magnum.my

 

How soon can I claim my prize after the draw?

All prizes can be claimed on the next business day after the draw.

Can I still claim my prize 6 months after the draw?

No! As all prizes not claimed within 6 months from the draw are submitted to the Treasury Department, the Company will therefore not entertain any claim made 6 months or, to be exact, 181 days after the draw.

What must I bring along to claim my prize?

 

You must bring along the original winning ticket together with your Identity Card or passport.

A winning ticket is considered valid and acceptable for claim only if it satisfies all of the following conditions:

  • It is issued by Magnum Corporation Sendirian Berhad or its' appointed agents.
  • It is printed on genuine ticket stock or paper supplied by Magnum Corporation Sendirian Berhad.
  • All particulars on the ticket are clear and legible.
  • All particulars on the ticket are identical in all aspects with those on the electronic copy recorded and kept on the Company's computer system.
  • The ticket has not been altered, defaced, mutilated, torn or tampered with in any manner whatsoever.
  • The ticket, as per the Company's computer records, has not already been cancelled.
  • The ticket, as per the Company's computer records, has not already been claimed or paid.
  • The validity of ticket has not expired i.e. it is still within 181 days from the draw when the ticket is presented for claim.
  • The ticket must be able to pass all the Company's security checks.

The above notwithstanding, the ticket must comply with and satisfy the requirements for a valid winning ticket as described under the Company's Rules and Regulations.

 

Can I still claim my prize if my winning ticket is torn, smeared or hardly legible?

Claims will only be honoured and full prizes paid if the Company can validate and ascertain that the tickets presented are indeed valid winning tickets. Therefore, claims made with tickets that are torn, smeared or hardly legible will not be entertained. However, at its sole discretion, the Company may attempt to validate such tickets and if it is satisfied that the tickets presented are indeed valid winning tickets that have not been cancelled or claimed, it may still accept and honour those claims.

Can I still claim my prize if I lose my winning ticket?

No. The gazetted rules of the 4D game and 4D Jackpot game state that prizes are payable to holders of valid winning tickets only. Therefore, any claims made by any persons claiming that their tickets have been stolen or lost will not be entertained at all.

How do I play the 4D Jackpot game?

 Click the following links to find out :

  1. How to play 4D Jackpot?
  2. How to play 4D Jackpot System Bet?

What is “4D Jackpot Pau”?

“4D Jackpot Pau” is a colloquial term for 4D Jackpot System Bet. It works as described below:

If you have 5 favourite 4D numbers and intend to buy all the possible pairs of 4D numbers that can be formed from the 5 numbers, buy System 5. Our computer system will then automatically form and buy all the possible pairs for you.

For example, if your 5 favourite 4D numbers are 1001, 2002, 3003, 4004 and 5005, when you buy System 5 on these numbers, the system will automatically form and buy the following pairs for you.

1001 2002    2002 3003    3003 4004    4004 5005
1001 3003    2002 4004    3003 5005   
1001 4004    2002 5005       
1001 5005           

If you invest RM2 on each pair of 4D numbers, you will then have to pay RM2 x 10 = RM20.
For more details, see How to play 4D Jackpot System Bet?
 

How to win multiple prizes in 4D Jackpot?

The examples below show how one can win multiple prizes with 4D Jackpot game.

Example 1: Winning Multiple Prizes


Based on the sample draw results above,

  1. If you had chosen the pair of 4D numbers (7908 + 1983), you would have won:
    1 share of Jackpot 2 Prize
    1 x Group 3 Prize
    1 x Group 4 Prize
    1 x Group 5 Prize
  2. If you had chosen the pair of 2 identical 4D numbers (1983 + 1983), you would have won:
    2 x Group 4 Prizes
    2 x Group 5 Prizes

Example 2: Winning Multiple Prizes

Based on the sample draw results above,

  1. If you had chosen the pair of 4D numbers (3726 + 6543), you would have won:
    1 share of Jackpot 1 Prize
    2 shares of Jackpot 2 Prize
    2 x Group 3 Prizes
    2 x Group 4 Prizes

Example 3: Winning Multiple Prizes

Based on the sample draw results above,

  1. If you had chosen the pair of 2 identical 4D numbers (7654 + 7654), you would have won:
    2 shares of Jackpot 1 Prize
    4 x Group 3 prizes
  2. If you had chosen the pair of 4D numbers (7654 + 1234), you would have won:
    2 x Group 3 Prizes
     
     

How can I check whether my 4D Jackpot bets, including System Bets, have won?

We know it is sometimes difficult to check whether the numbers one bought have won any prize. This is especially true if one buys large System Bets and mBox bets. As such, we have created this free and user-friendly Did I Win 4D Jackpot facility on our website to help you check if your numbers have won any prize. Try it out.

You can also check using your mobile phone by submitting the following SMS enquiries:

For 4D Jackpot Normal Bet
1. Type 4DJWspace <Draw Date DDMMYYYY>space<4d number 1>space<4d number 2>
2. Send to 32393.

For 4D Jackpot System Bet
1. Type 4DJWspace <4d number 1>space<4d number 2>space<4d number 3>space…<4d number 20>
2. Send to 32393.

Please note however that, for this SMS service, there will be a RM0.50 charge for each check.
For more information, go to http://mobile.magnum4d.com.my/jackpot.cfm.

What are the prizes available and how much can I win with 4D Jackpot game?

Click the link below to find out.
Prize Money of 4D Jackpot game.

What is Cascading all about?

Cascading is a unique and innovative feature of the 4D Jackpot game. It truly makes winning millions a lot easier. Click here to see how Cascading can make your dreams come true!

How can I find out what is the latest Jackpot amount?

You can check the latest Jackpot amount at any of our Magnum 4D Outlets.

When there are 2 or more winners for Jackpot 1, how is the Jackpot 1 prize shared?

If there are 2 or more winners for Jackpot 1, the Jackpot 1 prize will be divided amongst the winners based solely on the bet amounts of their respective winning bets. Each unit bet of RM2 is entitled to one (1) share of the Jackpot 1 prize.

Therefore, if there are 2 winners with the following winning bets:

  • Winner 1 has a winning bet of RM4
  • Winner 2 has a winning bet of RM2


Winner 1 will win 4/6 or 2/3 of Jackpot 1 prize.
Winner 2 will win 2/6 or 1/3 of Jackpot 1 prize.
 

When there are 2 or more winners for Jackpot 2, how is the Jackpot 2 prize shared?

If there are 2 or more winners for Jackpot 2, the Jackpot 2 prize will be divided amongst the winners based on the bet amounts of their respective winning bets and the number of Category 2 prizes won by their respective winning bets. This is because, in Category 2, some winning bets may win more Category 2 prizes than others due to the fact that winning numbers, though unlikely, may repeat.

Therefore, if there are 3 winners with the following winning bets:

  • Winner 1 has a winning bet of RM4 that wins 2 Category 2 prizes
  • Winner 2 has a winning bet of RM4 that wins 1 Category 2 prize
  • Winner 3 has a winning bet of RM2 that wins 1 Category 2 prize

Winner 1 will win (4 x 2) / (4 x 2 + 4 x 1 + 2 x 1) or 4/7 of Jackpot 2 prize.
Winner 2 will win (4 x 1) / (4 x 2 + 4 x 1 + 2 x 1) or 2/7 of Jackpot 2 prize.
Winner 3 will win (2 x 1) / (4 x 2 + 4 x 1 + 2 x 1) or 1/7 of Jackpot 2 prize.