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What Can We Do For You?

Since 1989 the Malaysian authorities have stopped issuing any new agency licenses. We have therefore stopped accepting and processing any new applications.

抱歉,不可以。自1989年起,马来西亚当局便停止发出新的代理执照。

For all enquiries, you can call our nationwide care line at 603-20708668 (9am – 5pm), or send us feedback with our Feedback Form.

If you need more personal assistance, feel free to visit the Magnum 4D office closest to you.
 
Head office:
Magnum 4D Bhd (132431-D)
Wisma Magnum, 111 Jalan Pudu, 55100, Kuala Lumpur.
Tel: 603-20786233, Fax: 603-20723455
Email: enquiry@magnum.my
Regional offices:
ENE (East Coast) Sdn Bhd
(611936-P)
97, Jalan Tun Ismail,
25000 Kuantan.
Tel: 609-5142970, Fax: 609-5138418
ENE (Penang) Sdn Bhd
(617602-K)
No. 294 & 296 Vantage Point, Jalan Jelutong, 11600 Penang.
Tel: 604-2815923, Fax: 604-2812968
ENE (East Malaysia) Sdn Bhd
(612221-X)
Lot 12227, Block 16 KCLD P1B-6-1, Jalan Datuk Tawi Sli (Trinity Hub) 93250, Kuching, Sarawak
Tel: 6082-555989, Fax: 6082-555279
ENE (Perak) Sdn Bhd
(618538-K)
No. 1 & 1A, Hala Datuk 5, Jalan Datoh,
30000 Ipoh.
Tel: 605-2416793, Fax: 605-2416237
ENE (Melaka) Sdn Bhd
(617599-V)
332 & 333, Taman Melaka Raya, Off Jalan Taman, 75000 Melaka.
Tel: 606-2845993, Fax: 606-2830597
ENE (Selangor) Sdn Bhd
(617174-T)
19,Jalan Maharajalela,
50150 Kuala Lumpur.
Tel: 603-21488366, Fax: 603-21441978
ENE (Negeri Sembilan) Sdn Bhd
(617235-P)
No 14, Jalan Era Square 2, Era Square,
70200 Seremban.
Tel: 606-7621218, Fax: 606-7632052
M4D (Johor) Sdn Bhd
(618551-H)
84, Jalan Sutera Tanjung 8/3, Taman Sutera Utama, 81300 Skudai, Johor Bahru.
Tel: 607-5588910 Fax: 607-5589923

Operating Hours for Regional Offices :
 
Business Days  Normal  Public Holiday
Monday 09:00 – 17:00 OFF
Tuesday (Special Draw Day) 08:00 – 19:00 08:00 – 19:00
Tuesday (Non-Draw Day) 09:00 – 17:00  OFF
Wednesday 08:00 – 19:00 08:00 – 19:00
Thursday 09:00 – 14:00 OFF
Friday 09:00 – 17:00 OFF
Saturday 08:00 – 19:00 08:00 – 19:00
Sunday 08:00 – 19:00 08:00 – 19:00


 
任何疑问,欢迎联络全国客服热线 603-20708668 (9am – 5pm)或发送您的疑问至Feedback Form.

如需要更多的咨询,欢迎亲临您临近的Magnum 4D办公室。
 
总部:
Magnum 4D Bhd (132431-D)
Wisma Magnum, 111 Jalan Pudu, 55100, Kuala Lumpur.
电话​: 603-20786233, 传真: 603-20723455
电邮:: enquiry@magnum.my
区域办事处:
ENE (East Coast) Sdn Bhd
(611936-P)
97, Jalan Tun Ismail,
25000 Kuantan.
电话​: 609-5142970, 传真:609-5138418
ENE (Penang) Sdn Bhd
(617602-K)
No. 294 & 296 Vantage Point, Jalan Jelutong, 11600 Penang.
电话​: 604-2815923, 传真: 604-2812968
ENE (East Malaysia) Sdn Bhd
(612221-X)
Lot 12227, Block 16 KCLD P1B-6-1, Jalan Datuk Tawi Sli (Trinity Hub) 93250, Kuching, Sarawak
电话​: 6082-555989, 传真: 6082-555279
ENE (Perak) Sdn Bhd
(618538-K)
No. 1 & 1A, Hala Datuk 5, Jalan Datoh,
30000 Ipoh.
电话​: 605-2416793, 传真: 605-2416237
ENE (Melaka) Sdn Bhd
(617599-V)
332 & 333, Taman Melaka Raya, Off Jalan Taman, 75000 Melaka.
电话​: 606-2845993, 传真: 606-2830597
ENE (Selangor) Sdn Bhd
(617174-T)
19,Jalan Maharajalela,
50150 Kuala Lumpur.
电话​: 603-21488366, 传真: 603-21441978
ENE (Negeri Sembilan) Sdn Bhd
(617235-P)
No 14, Jalan Era Square 2, Era Square,
70200 Seremban.
电话​: 606-7621218, 传真: 606-7632052
M4D (Johor) Sdn Bhd
(618551-H)
84, Jalan Sutera Tanjung 8/3, Taman Sutera Utama, 81300 Skudai, Johor Bahru.
电话​: 607-5588910 传真: 607-5589923

 区域办事处营业时间 :
 
日期 日常 公共假期
星期一 09:00 – 17:00 休息日
星期二 (特别开彩日) 08:00 – 19:00 08:00 – 19:00
星期二 (非开彩日) 09:00 – 17:00 休息日
星期三 08:00 – 19:00 08:00 – 19:00
星期四 09:00 – 14:00 休息日
星期五 09:00 – 17:00 休息日
星期六 08:00 – 19:00 08:00 – 19:00
星期日 08:00 – 19:00 08:00 – 19:00


 
You can buy any ticket to play any 4D game if you're at least 21 years of age, AND if it doesn't go against your religious beliefs.
 
凡21岁以上以及任何不受其宗教戒条禁止之人士都可以投注任何万字游戏。
Our agency operating hours are stipulated as follows:
Day Operating hours Things to note
Monday 9am – 2pm 9am – 5pm if next day is a Draw day
Tuesday
 
9am – 5pm 8am – 7pm if it’s a Special Draw day
Wednesday 8am – 7pm Draw day
Thursday
 
Official rest day
 
Some outlets may choose to operate, usually from 9am – 2pm
Friday 9am – 5pm -
Saturday 8am – 7pm Draw day
Sunday 8am – 7pm Draw day

On Non-draw days (Monday, Tuesday, Friday), most 4D agents keep shorter hours. However some may choose to operate longer and close only at 7pm. 
万能万字代理的营业时间如下:
日期 营业时间 注意事项
星期一 早上9时至下午2时 早上9时至下午5时如果隔天是开彩日
星期二 早上9时至下午5时 早上8时至下午7时如果当天是特别开彩日
星期三 早上8时至下午7时 开彩日
星期四 正式休息日 部分万字代理可能会照常营业,一般从早上9时至下午2时
星期五 早上9时至下午5时 -
星期六 早上8时至下午7时 开彩日
星期日 早上8时至下午7时 开彩日

在非开彩日(星期一、星期四及星期五),大部分万字代理营业时间较短。然而,某些万字代理则可能会延长营业时间至7pm。

You can buy tickets for any given draw before 7pm. All draws close at 7pm on their respective draw days. 

所有开彩期的截止投注时间为7pm。因此,在7pm前都可投注该期的万字。

You can buy as much as you wish for any 4D number, up to a certain extent. To manage exposure, Magnum imposes Big and Small limits on each 4D number. Once the imposed limits for a particular 4D number are reached, you can no longer buy that 4D number.

为了限制奖金顶额,万能限制每个万字号码的大万及小万的投注额。因此,您可以随心所欲投注任何万字号码,直到投注额限为止,您将无法投注该万字号码。

Yes! You can buy tickets in advance for the next 5 draws. This gives you a better chance of securing the 4D numbers you want.

可以!您可预先投注未来5期的字票,以确保您更有机会投注到心水万字号码。

No. Only tickets bought from legal Magnum 4D outlets guarantee you full payment of your prize winnings.

There have been numerous scam cases where unsuspecting parties have bought forged “winning tickets” from suspicious individuals. The seller usually tells a convincing story of why they’re not able to claim the prize in person, thus having to sell the “winning ticket” at a great discount. In these cases involving forged tickets, we have no alternative but to leave the matter with the police.

不会。请谨记只有向合法的万能代理商购买才可获得全数奖金。

外界已经有所谓的出让“中奖彩票”的伪造事件出现。骗徒通常都会编出为何他们不能亲自前往领奖且让人信服的借口,再以低价出让中奖彩票。如遇此类事件,万能机构将无法派出奖金,并且一律交由警方处理。

We conduct 3 regular draws every week. On top of this, there are Special Draws, subject to permission by the Treasury Department. Special Draw dates may be chosen to coincide with occasions such as Chinese New Year, Mooncake Festival, Hungry Ghost Festival, etc.

我们每周进行3次定期抽奖。此外,如获得财政部批准,万能公司还会不定时进行特别开彩。特别开彩日一般配合特别节日如华人农历新年、中秋节、中元节等。

Normal draw days are Wednesday, Saturday and Sunday. Special draw days are usually Tuesdays. All draws are conducted at 7pm sharp.

一般开彩日订于星期三、星期六和星期日。特别开彩日通常为星期二。所有开彩时间为7pm进行。

All draws happen in our draw auditorium on the ground floor of Wisma Magnum. They are always open to members of the public! Do visit us at 111, Jalan Pudu, 55100, Kuala Lumpur.

所有开彩都在万能大夏一楼的开彩会场进行。欢迎民众前往参与!地址:
111, Jalan Pudu, 55100, Kuala Lumpur.

Draws are conducted by Magnum officers, with help from randomly selected members of the public. Each of the 23 winning numbers is drawn from see-through electromechanical drums, which are remotely controlled and require no direct human contact.

1. First, our emcee instructs them on the proceedings

2. A random participant presses a remote control button

3. The drums are activated to capture 1 random ball by each drum, which determines the winning number
 

In this way, the entire process is performed by members of the public.

所有开彩都开放给公众人士参与与观赏。每期开彩都由万能职员及抽签选出的公众人士一同进行。全部23组中奖号码都是使用电机式的透明滚筒抽选出来的。有关滚筒都属于电控式,由电动马达操作,不经人手触碰。

1.首先,主持人将会指示他们有关程序。

2.公众将随机按下遥控器按钮。

3.启动后的滚筒,将一个号码摇出,成为中奖号码之一。
 

整个开彩过程,全程都由公众人士来执行。

Yes! All draws are open to members of the public aged 21 and above. Admission to the draw auditorium is free.

可以!凡满21岁的公众人士都欢迎参与开彩活动。入场免费。

Yes! In fact, it is the members of the public who perform the entire draw process. If you’re aged 21 and above, just fill up a short registration form at the waiting area of the draw auditorium. Before the draw starts, our officers will do an open ballot to randomly select participants.

可以!其实万能开彩程序都是由随机抽中的观众进行。凡年满21岁或以上且有意参加开彩活动者,只需在会场等候处填写简短的登记表格,万能职员将进行公开开票仪式,从登记者当中随机抽出3位参与者。

Yes! All selected participants will receive a token sum as a reward.

所有被抽中参与开彩的观众将获赠红包一封作为奖励。
  • • Proper attire – casual wear is accepted, shoes are a must, slippers are prohibited.
  • • Hand-carried items – cameras, mobile phones, bags, boxes, helmets, umbrellas, etc. are not allowed.
  • • Food and drinks – are prohibited. Drinks are provided in the waiting area of the auditorium.
  • • 衣着整齐- 入场者可以穿着便装,但必须穿鞋子。穿拖鞋者严禁进入!
  • • 手提式物件- 相机、手机、包包、箱子、头盔、雨伞等不可携带入场。
  • • 饮料与食物- 禁止携带入场。开彩会场等候处备有茶水招待。
  • • Result display board at Wisma Magnum (published immediately)
  • • Our website homepage (published immediately)
  • • Leading local newspapers (published the day after the draw)
  • • Free My4D Mail service which delivers results via email to all registered users
  • • SMS Results service
  • • Magnum App (Available in Android and iOS)
  • • 万能大夏前的万字公布板(即时公布)
  • • 万能万字网站(即时公布)
  • • 本地各大报章(开彩后的隔日刊登)
  • • 免费的My4D Mail服务,它通过电邮传送开彩结果给所有登记用户
  • • 短讯服务
  • • 行动电话Android和iOS应用程序

Yes! To make things easier for you, we also deliver the results via:

  • • Email through the My4DMail service (free)
  • SMS (telco charges apply)
  • • Your mobile iPhone or Android app (data charges may apply)
当然可以!为了更方便您,我们也通过以下方式发送最新的开彩号码:
  • • Our website’s Draw Results section
  • • SMS (telco charges apply)
  • • Magnum App (Available in Android and iOS) (data charges may apply)
  • • All Magnum 4D outlets (3 most recent draw results)
  • • 万能网站的开彩结果部分
  • • 手机短信(征收电讯费用)
  • • iPhoneAndroid手机应用程序(须上网数据)
  • • 所有万能万字代理(3个最新开彩结果)
You can find details of all prizes ever won by any 4D number, since April 1985, via:
  • • Our website’s Winning History section
  • • SMS (telco charges apply)
  • • Magnum App (Available in Android and IOS) (data charges may apply)

您可从1985年4月开始,通过以下方式查找任何万能号码赢得的所有奖品等详细资讯:

  • • 万能网站的“得奖记录
  • • 手机短信(征收电讯费用)
  • • iPhone或Android手机应用程序(须上网数据)
For prize amounts... You can claim it from...
Up to RM60,000
 
Any Magnum 4D outlet within the country
Up to RM2,000,000 Any Magnum 4D state office
Above RM2,000,000
 
Only applicable to Magnum 4D Jackpot prizes.
 
Our head office:
Wisma Magnum, 111 Jalan Pudu, 55100, Kuala Lumpur
 
You are required to make an appointment before coming to claim your prize. Call 603-20708668 (Monday – Friday, 9am – 5pm, excluding public holidays) to make an appointment.
Magnum Life Grand Prize Our head office:
Wisma Magnum, 111 Jalan Pudu, 55100, Kuala Lumpur
 
You are required to make an appointment before coming to claim your prize. Call 603-20708668 (Monday – Friday, 9am – 5pm, excluding public holidays) to make an appointment.
Magnum Life 2nd Prize Any Magnum 4D state office
Other Magnum Life Prizes Any Magnum 4D outlet within the country

**There are no limits for prizes claim at any of the 4D Regional office in respect of the 4D Classic tickets.
奖金数额 领奖地点
高达RM60, 000 国内任何一家万能万字分行
高达RM2,000,000
 
任何一家万能万字区域办事处
超过RM2,000,000
 
只适用于万能万字积宝奖金。
万能总行:
Wisma Magnum, 111 Jalan Pudu, 55100, Kuala Lumpur
 
前来总行领奖前,欢迎拨打603-20708668,星期一至星期五,9am至5pm(公共假期除外)进行预约。
万能天天彩首奖 万能总行:
Wisma Magnum, 111 Jalan Pudu, 55100, Kuala Lumpur
 
前来总行领奖前,欢迎拨打603-20708668,星期一至星期五,9am至5pm(公共假期除外)进行预约。
万能天天彩二奖 任何一家万能万字区域办事处
万能天天彩三奖至八奖 国内任何一家万能万字分行

**万能万字的奖金领取并没有限制, 可到任何4D区域办事处领取。

All prizes can be claimed on the next business day after the draw.

所有奖金都可于隔天营业时间领取。

6 months less one day. All prizes not claimed within 6 months less one day from the draw date will be submitted to the Treasury Department, and we cannot entertain any claim after that.

在开彩后的6个月以内。任何在开彩后的6个月以内未领取的奖金,万能将全数呈至财政部,且一概不受理任何逾时领奖者。

Bring your original winning ticket, and your Identity Card or passport.

携带您的中奖票根正本、身份证或护照。

Your winning ticket must satisfy all the following conditions:

  • • Issued by Magnum Corporation Sendirian Berhad or its appointed agents.
  • • Printed on genuine ticket stock or paper supplied by Magnum Corporation Sendirian Berhad.
  • • All particulars are clear and legible.
  • • All particulars are identical in all aspects with the electronic copy in our computer system.
  • • Has not been altered, defaced, mutilated, torn or tampered with in any manner whatsoever.
  • • Has not already been cancelled, as per our computer records.
  • • Has not already been claimed or paid, as per our computer records.
  • • Validity has not expired, i.e. it is still within 6 months less 1 day from the draw date when presented.
  • • Must be able to pass all our security checks.
The above notwithstanding, the ticket must comply with and satisfy the requirements for a valid winning ticket as described under the Company’s Rules and Regulations.

您的领奖票根必须符合以下所有条件:

  • • 由万能企业私人有限公司或其指定代理商发出。
  • • 必须列印在万能企业私人有限公司所供应的正版票根纸上。
  • • 票根上所有资料必须清晰及可辨识。
  • • 票根上所有资料必须与公司电脑系统内的电子档案记录相符合。
  • • 票根未经更改、涂改、毁损、撕毁或篡改。
  • • 票根未曾作废,并与公司电脑档案记录一致。
  • • 票根未曾被用来领奖,并与公司电脑档案记录一致。
  • • 有效期限尚未逾期,即领奖时所出示的票根仍在开彩后的6个月以内。
  • • 必须能够通过公司所有安全检查。
根据万能公司条规与条例,有关票根必须符合公司以上所述的有效获奖票根的要求

No. However, at the Company’s sole discretion, we may attempt to validate such tickets, and if satisfied that the tickets are indeed valid and have not been cancelled or claimed, we may still honour the claim and pay the prizes in full.

不可。然而,万能公司将全权处理和尝试确认有关票根,若能准确核实该出示票根的确是有效,未曾作废及未曾领奖的中奖票根,万能公司仍会接受及兑现该索奖要求。

No. The official published rules of 4D Classic, 4D Jackpot, 4D Jackpot Gold and Magnum Life state that prizes are payable to holders of valid winning tickets only.

不行!根据宪报公布的万能万字游戏,万字积宝,黄金万字积宝及万能天天彩的规则,持有效中奖票根者才能够领取奖金。

Prizes up to RM2,000 are paid in cash. Prizes exceeding RM2,000 are paid in cheque. However, our 4D agents may pay claims exceeding RM2,000 in cash if they have sufficient cash at their outlets.
 
For 4D Magnum Life winnings, prizes will be transferred to your account each day. Magnum will appoint a trustee and a major bank to be your paying agent over the 20 years period.

RM2000以内的奖金将以现金支付。超过RM2,000的奖金将以支票支付。一旦我们的万字代理拥有足够的现金,那么他们也会以现金支付超过RM2,000的奖金。

万能天天彩的得奖者的银行户头每天都会获得一定的奖金。万能将指定一名信托人,及一家主要银行成为您未来20年的支付代理。

No. All prizes are exempted from personal income tax.

不需要。所有奖金皆豁免个人所得税。
Yes you can. As long as you walk into our Magnum outlet and purchase it. 
可以,只要您在任何一家万能投注站下注即可。
Magnum guarantees payment via online transfer through a major bank on a daily basis until the whole 20 years is complete.
万能将指定一家银行以线上汇款的方式提供支付服务长达20年,并确保这笔金额全数支付。
The remaining balance of the prize winning will be paid directly to the estate in one lump sum. A similar treatment applies to the 2nd prize as well.
剩余的奖金将会全额直接支付给中奖者所委任的受益人。二奖的待遇也如同。
The answer is Yes. For example, if you match 6 Winning Numbers and 1 Bonus Number, you will win 4th Prize – RM600. If you match 6 Winnings Numbers and 2 Bonus Numbers, you’ll win two 4th Prizes, for a total of RM1,200.
是的。举个例子,如果您配对6个赢奖号码及1个特别号码,那您将赢得四奖,即RM600。如果您配对6个赢奖号码及2个特别号码,那么您将赢得2个四奖,总奖金为RM1,200。
Magnum guarantees that you don’t have to share the Grand Prize winnings up to a maximum of 4 winners per draw. Should there be 5 or more winning entries in a draw, we’ll divide the sum of 4 Grand Prizes to be paid equally among the number of winners in that particular draw. 
万能担保只要首奖不超过4位中奖者,您就不需与其他中奖者分享奖金。但如中奖者高达5位或以上,其首奖奖金将会平均分配给该组的所有中奖者。
Grand Prize, please call to make an appointment with us at 603-20708668.
2nd Prize, you may collect your winnings at our State Offices.
All other Prizes, you may collect your winnings at any of our outlets or State Office branches.
首奖 ,请联络 603-20708668 以预约会面。
二奖 ,您可到我们的区域办公室领取您的奖金。
其它奖项,您可到区域办公室或万能分行领取您的奖金。
You are only allowed to collect the full lump sum winning for 3rd to 8th Prize. Not for Grand Prize & 2nd Prize. 
We will pay RM1,000 a day for 20 years for Grand Prize winner and RM1,000 a day for 100 days for 2nd Prize winner.
 
领取全额奖金只限于三奖至八奖,首奖和二奖除外。
我们会每天支付RM1,000,持续20年给首奖中奖者和每天支付RM1,000,持续100天给二奖中奖者。
Magnum Life winning numbers and bonus numbers are derived from our 4D results based on a method approved by the Ministry of Finance and verified by actuaries. 
Please feel free to come and watch the draw proceedings at our Draw Auditorium at Magnum House, 111 Jalan Pudu, Kuala Lumpur.
 
万能天天彩的中奖号码和特别号码是由万字游戏的开彩号码演变而成并经过财政部批准及精算师核实 。
所有开彩都在万能大厦的开彩厅进行。欢迎民众前往位于 111 Jalan Pudu, Kuala Lumpur 的万能大厦参与开彩。
Magnum Life Grand Prize is based on a calculation of 365-day a year.
The Grand Prize winners will not receive an extra RM1,000 in a leap year when it does occur.
万能天天彩的首奖奖金是依据 365天的年份来计算。
所以首奖赢家不会在闰年收到额外RM1,000的奖金。
Yes you can, but we encourage you to spread your bets instead to increase your chances of winning. But if the customer insists, then our operator will sell the same set of numbers again as each bet line is fixed at RM1.
可以,不过我们鼓励您投注于不同号码组别以提升您的中奖机率。然而如果顾客坚持,我们的万字票员会销售相同组合的号码,但每组号码还是设定在RM1。
Powerball is no longer available as of 23/4/2018. You may claim winning prizes at any 4D Outlet within 6 months less one day from the ticket purchase date. Click here for more information regarding the game.

 
万字双宝已于23/04/2018停止销售。您可以在六个月内于国内任何一家万能万字分行领取您的奖金。点击这里以查看关于此游戏的详情。
  • The original winning ticket
  • Your Identity Card or Passport
  • Your local bank account details (applicable for Grand & 2nd Prize only.)
  • 正版票根
  • 身份证或者护照
  • 银行户口资料 (只限于首奖及二奖)
You pay for what you buy. All purchases are inclusive of Service Tax.
所有投注额已包含SST

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